When an in-flight engine event happens, the pilot report has a crucial role to play in ensuring timely, optimal customer support. Our CFirst team member explains why and how.

Customers, Diagnostics | 3 min read

Using data gathered with FAST™ diagnostic and prognostic technology, P&W’s Proactive Help Desk works directly with turbofan customers, like Executive Jet Management, to help maximize aircraft availability...

Diagnostics, Prognostics, Turbofans | 4 min read

A business jet’s value is influenced by a host of factors that are continuously...

Diagnostics, Cost Management, Maintenance | 3 min read

P&WC’s connector care guidelines help optimize dispatch availability by preventing electronic engine control faults. That’s why they have been adopted as standard maintenance practices by customers such as Bombardier and QantasLink.

Diagnostics, PT6A, Turboprops | 3 min read

Data captured by P&WC’s FAST^TM solution allows the Royal Flying Doctor Service to monitor engine health data and, operational performance...

Diagnostics, Prognostics, PT6A | 4 min read

By allowing operators to access key engine health data with just a few clicks, P&WC’s Oil Analysis Technology is helping them better control maintenance, manage costs and maximize availability

Diagnostics, Prognostics, Technology | 4 min read

When a grounded operator couldn’t reach his destination, the Asia Hub and CFirst team in Singapore did everything in its power to help, from providing options to working during the holidays.

Customers, Diagnostics, Turbofans | 4 min read

When a natural disaster strikes, aircraft need to be airborne in a hurry. P&WC’s...

Customers, Diagnostics, Maintenance, Mechanics | 3 min read

Two successful business men, one dream: fly a Bell 429 GlobalRanger with PW207D1 engines around the world. This summer, father-son team, Bob and Steven Dengler, made their dream a reality.

Customers, Diagnostics, Passion | 3 min read